Privacy Policy

Effective Date:30-05-2025
Website: https://bulksmsolutions.com

At Bulk SMS Solutions, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our SMS and messaging services.

By accessing or using our website and services, you consent to the terms of this Privacy Policy. 

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, email address, phone number, and company details

• Billing Information: Payment method, transaction ID, and billing address

• Usage Data: IP address, browser type, location, pages visited, and time spent

• Communication Data: Messages sent using our platform and DLT compliance details

We collect this data when you:

• Register or create an account

• Subscribe to our plans or services

• Contact us via support forms or email

• Use our bulk SMS platform or related services 

2. How We Use Your Information

We use your personal and usage information to:

• Deliver and manage our SMS and messaging services

• Process payments and send invoices

• Send transactional or promotional updates

• Improve our website, services, and user experience

• Respond to your inquiries and support requests

• Ensure compliance with TRAI and government regulations

We do not sell or rent your personal data to any third party. 

3. Data Security

We implement the latest security measures to protect your data from unauthorized access, loss, or misuse. This includes:

• SSL encryption

• Firewalls

• Access controls

• Regular security audits

However, no online transmission or storage system is 100% secure. We cannot guarantee absolute security but we strive to protect it at all times.

4. Cookies

Our website uses cookies to:

• Analyze traffic

• Store user preferences

• Improve site performance

You can disable cookies from your browser settings, but some features of our website may not work properly if you do.

5. Third-Party Services

We may use third-party services like:

• Razorpay (for payment processing)

• Google Analytics (for website tracking)

• Email marketing tools (for newsletters)

These providers have their own privacy policies. We encourage you to review them for more details.

6. Data Sharing and Disclosure

We may share your data with:

• Government or regulatory authorities (e.g., TRAI, DoT) for legal compliance

• Service providers working on our behalf (under confidentiality agreements)

We do not share your data with any unauthorized third parties. 

7. Your Rights

You have the right to:

• Access, correct, or delete your data

• Withdraw consent to receive promotional messages

• Opt out of cookies and tracking

You can contact us anytime at contact@bulksmsolutions.com for privacy-related queries or requests. 

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services indicates acceptance of those changes. 

9. Contact Us

If you have any questions about this Privacy Policy, please contact:  

Email: contact@bulksmsolutions.com  

Website: https://bulksmsolutions.com