Refund Policy
Effective Date: 30-05-2015
Website: https://bulksmsolutions.com
At Bulk SMS Solutions, customer satisfaction is our top priority. We offer high-quality bulk messaging services designed to meet your communication needs efficiently and reliably. However, we understand that there may be instances where a refund is requested. Please read our refund policy carefully before purchasing any services from our platform.
7-Day Money-Back Guarantee
We provide a 7-day money-back guarantee on unused SMS credits purchased through our website. If, for any reason, you are not satisfied with your purchase, you may request a refund within 7 calendar days from the date of your purchase.
Non-Refundable Items
Please note the following important conditions:
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Refunds are not applicable for SMS credits already consumed or delivered. Once the SMS messages have been sent and marked as delivered, those credits are considered used and are not eligible for a refund.
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Refunds are only applicable for unused and undelivered SMS credits.
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We do not refund payments made through third-party resellers or unauthorized channels.
How to Request a Refund
To initiate a refund request, please contact our support team at contact@bulksmsolutions.com with the following details:
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Your full name
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Registered email address
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Order ID
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Reason for the refund request
Our team will verify the request and respond within 3–5 business days. If approved, the refund will be processed through the original method of payment within 7–10 business days.
Contact Us
If you have any questions regarding this refund policy, please reach out to our support team at:
Email: contact@bulksmsolutions.com
Website: https://bulksmsolutions.com
Thank you for choosing Bulk SMS Solutions.